Merchants

In PYMNT, a merchant represents a business or entity that is enabled to accept payments through the PLTFRMS ecosystem.

Merchants are the central link between payment activity and the underlying financial infrastructure. Every invoice, checkout, terminal transaction, or payout is associated with a merchant.

What is a merchant?

A merchant is a verified entity that can:

Accept online and in-person payments
Create invoices and hosted checkouts
Receive payouts and settlements
Operate under compliance and regulatory requirements

Each merchant is created and managed within PYMNT, and is connected to a PLTFRMS organisation.

Merchant lifecycle

A merchant typically goes through the following stages:

Created — merchant profile is initiated
Onboarding — required information is collected and verified
Under review — compliance and risk checks are performed
Active — merchant is approved and can process payments
Restricted / suspended — limited or paused due to compliance or risk reasons

Merchant capabilities

Once active, a merchant can use all supported PYMNT features, including:

Online invoices and payment links
Hosted checkout pages
Card terminals and Tap-to-Pay
Payout and settlement processing
Order and transaction management

Capabilities can vary depending on the merchant’s risk profile, region, and compliance status.

Organisation linkage

Every merchant is always linked to an organisation within PLTFRMS.

This ensures:

Clear separation between different businesses or clients
Centralised access control via accounts, roles, and groups
Structured management of multiple merchants under one platform

A single organisation may manage multiple merchants, depending on the use case.

Compliance and regulation

Merchants operate under a regulated financial framework in partnership with an accredited PSP and a licensed stichting derdengelden.

This ensures:

Proper handling and safeguarding of funds
Compliance with financial regulations
Separation of operational and financial responsibilities

All merchant activity is subject to ongoing monitoring and compliance checks.

Why merchants matter

Merchants are the foundation of the payment ecosystem in PYMNT.

They define:

Who can accept payments
How money flows through the system
How compliance and risk are applied
How financial operations are structured within PLTFRMS

Without merchants, no payment activity can exist within the platform.