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[PYMNT]

On-boarding

On-boarding in PYMNT is the process of bringing merchants into the PLTFRMS payments ecosystem.

It ensures that every merchant is properly identified, assessed, and configured before they can start processing payments.

What is merchant onboarding?

Merchant onboarding is the step where a business is registered and prepared to use PYMNT.

During this process, we:

  • Collect required business and identity information
  • Perform compliance and KYC checks
  • Create a merchant profile within the platform
  • Configure payment capabilities and limits

Once completed, the merchant can start accepting payments through invoices, hosted checkouts, terminals, and other PYMNT products.

Who is involved?

Onboarding is supported by multiple components:

  • PLTFRMS — manages the onboarding flow and merchant data
  • PSP partner — handles regulated payment processing and merchant approval
  • Stichting derdengelden — ensures secure handling of funds under regulatory oversight

This structure allows us to combine platform flexibility with financial compliance and safety.

Onboarding flow

A typical onboarding flow consists of the following steps:

  1. Application creation A merchant is registered within PYMNT.

  2. Information collection Required business details and identity information are provided.

  3. Verification (KYC & compliance) Data is validated through automated and/or manual checks.

  4. Merchant activation Once approved, the merchant is activated and can start processing payments.

Automated and flexible onboarding

Depending on the use case, onboarding can be:

  • Fully automated — for standard merchants with low complexity
  • Partially manual — when additional compliance review is required
  • Partner-driven — handled through PSP or whitelabel integrations

This allows onboarding to scale from small businesses to enterprise-level merchants.

Why onboarding matters

Proper onboarding ensures that:

  • Merchants are compliant with financial regulations
  • Payment flows remain secure and traceable
  • Risk is managed effectively across the platform
  • The system remains trusted and scalable

Next steps

After onboarding, merchants can:

  • Create invoices and payment links
  • Set up hosted checkouts
  • Configure terminals and Tap-to-Pay
  • Manage payouts and settlements